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CUSTOMER SUPPORT

	Our mission is to provide high quality, affordable computer repair, onsite home pc repair support, training, scanning services, virus removal, printer installation, small wireless network setup, web site design and promotion optimization services Contact us for your business service solution.
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COMPUTERS Set-up or NETWORKING

Install one new software application (software not included)

Install one peripheral or external device (device not included)

Configure your new computer to access your existing Internet account and one existing e-mail account

Test your computer to make sure it is functioning properly

Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others
Configure internet, including ISP
Install and configure networking adapter on 2 computers/devices - (PC, Laptop)
Secure network
Repair network and internet connectivity if necessary
Add an additional device

Test operating system for proper functionality
Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution

Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation

Enable basic security functions, including pop-up blocking activation in Internet Explorer

Remove unwanted programs

Install free version AVG viruses program if needed

Test and verify PC hardware and software functionality

Training Technology Consultation

2 hour of training on your PC and related topics (e.g. software, basic PC skills, digital photo, digital video, digital music, etc.)
Teach you how to navigate in Windows
Review of functionality like manipulating windows, connecting devices and common keyboard shortcuts
Introduction to web browser basics
Overview of any suite software included with the OS
Brief tutorial on how to use your MP3 player, burn your own CDs and copy (rip) your CD, and Organize your new music library
Training Services teaching how to remove viruses or spyware and any other information

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